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Terms And Conditions Of Use
Please Read The Following Before Using The Exoticdogs.Com Online Boutique.

Welcome to exoticdogs.com! The following are the terms and conditions that govern the use of the exoticdogs.com website and the exoticdogs.com online boutique ("the site" and "the boutique," respectively). By using the site boutique, the user ("you," "your") agree to be bound by these terms and conditions of use and all applicable state and federal laws and regulations governing the site and the boutique. Exoticdogs.com ("we," "our," "us") reserves the right to change these terms and conditions at any time, effective immediately upon posting on the site. Please check these terms periodically for changes. Your continued use of the site and the boutique after the posting of changed terms and conditions means that you accept any changes to these terms and conditions.

If you do not agree to be bound by these terms and conditions of use, please do not use the site and/or the boutique.

Permitted Use
User Contributions
Other Content, Etc.
Content Linked To Exoticdogs.Com Site
Prohibited Content
Privacy
Credit Cards
Prices
Violation Of The Terms
U.S. Export Controls
Disclaimer And Limitation Of Liability As To Products And Services
Returns And Exchanges
Disputes
Contact Us
Shipping and Handling Information
International Orders


Permitted Use
The only authorized, allowable viewing and retaining of a copy of site and/or boutique pages is for your own personal use while visiting the site or shopping at the boutique. No duplication, publishing, modification or any kind of distribution of the material on this site and/or boutique is permissible unless specifically authorized by exoticdogs.com. No material from our site and boutique or any site owned, operated, licensed, or controlled by us or our affiliates may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of needed, applicable information on to a single computer for your personal, home use only, provided that: (i) All copyright and other proprietary notices are kept intact, (ii) No modifications are made to the information, (iii) you do not use the information in a misleading manner, i.e., that suggests an association with any of our products, services, or brands, and (iv) you do not download large quantities of materials to a database that can be used to avoid future downloads from the site and the boutique.

The content and software on this site and boutique is the property of exoticdogs.com, our suppliers, all affiliated companies, and/or third-party licensors and is protected by U.S. and international copyright laws. We post a legal notice and various credits on pages of the site and the boutique. Please do not remove this notice or these credits, or any additional information contained along with the notices and credits.

As per these terms, the use of any our information/material on any other website or electronic media is prohibited. All trademarks, service marks, trade names, and trade dress are proprietary to us.


User Contributions
We welcome helpful suggestions and contributions to the site and boutique. These include, among others, uploading photos, articles, links or other materials, which collectively, we call "content" to the site and the boutique. We are not liable or responsible for any content provided by our users or other third parties to the site and/or boutique ("user content"). The contributions of third parties do not necessarily represent the view or opinions of exoticdogs.com. We cannot preview all user content before it appears on the site and/or the boutique. Users can be held liable for any illegal or prohibited User content they provide to the site, including, among other things, infringing, defamatory or offensive information and materials.

However, if you discover this kind of material on the site and/or boutique, please notify us at webmaster@exoticdogs.com. We will investigate your claim and take appropriate action. If you post any original content to the site, by electronic mail or otherwise, we will treat it as non-confidential and non-proprietary to you. By posting it to the site, you authorize exoticdogs.com to use, or allow others to distribute, reproduce or otherwise use the content as per our terms and conditions of use. We are not liable for any lost data resulting from the operation of our site and/or the enforcement of the terms and conditions. We urge all users to maintain their own back up versions of any content they submit to the site.


Other Content, Etc.
Exoticdogs.com, the exoticdogs.com logo and all trademarks, service marks, and trade names appearing on the site and the boutique are the property of exoticdogs.com and/or their respective owners that have granted us the right to use such marks and names.

The information contained in this site, including all images, illustrations, designs and photographs not contributed as personal information or User content are copyrights, trademarks and other intellectual property of exoticdogs.com and its affiliate or subsidiary companies.


Content Linked To Exoticdogs.Com Site
The site and/or boutique may produce search results that refer to or link to third-party sites throughout the Internet, thus you could be directed to other sites that are beyond our control. There could be links to other sites from site and boutique pages that take you off our site, a banner advertisement for example.

This includes links from advertisers, sponsors, and content partners that may use our logo(s) as part of a co-branding agreement. These other sites may send their own cookies to users, collect data, solicit personal information, or contain information that you may find inappropriate or offensive. In addition, advertisers on pages of exoticdogs.com may send cookies to users that we do not control. We are not responsible for the privacy practices or the content of such websites.

A website sends a small piece of data, called a cookie, that's saved by your computer's hard disk. Cookies contain information that can help personalize your experience on a particular website, by gathering statistical data, such as which pages are visited, the Internet provider's domain name and country that our visitors come from (e.g. "aol.com" or "msn.com") and the addresses of the sites visited immediately before coming to and immediately after leaving exoticdogs.com.

We have no control over these sites or the content within them and cannot guarantee, represent or warrant that the content contained in the site is accurate, legal and/or inoffensive. We do not endorse the content of any third-party site, nor can we warrant that they will not contain viruses or otherwise negatively affect your computer. By using the site and/or boutique to search for or link to another site, you agree and understand that you may not make any claim against exoticdogs.com for any damages or losses, whatsoever, resulting from your use of the site and/or boutique to obtain search results and/or to link to another site. However, if you have a problem with a link from the site and/or boutique, please let us know at webmaster@exoticdogs.com and we will investigate the link and take appropriate action.


Prohibited Content
The following is a partial list of content that is illegal and/or prohibited on the site and/or the boutique.

Such content includes that which:

  • Is offensive to the online community, such as content that promotes racism, bigotry, hatred or physical harm against any group or individual;
  • Is, or could be, harmful to minors;
  • Harasses or advocates harassment of another person;
  • Involves the transmission of "junk mail", "chain letters", and unsolicited mass mailing or "spamming";
  • Is knowingly false, misleading, or promotes illegal activities or conduct, is abusive, threatening, obscene, defamatory or libelous;
  • Is or promotes an illegal or unauthorized copy of another person's work, such as providing pirated computer programs or links to them, provides information to circumvent manufacture-installed copy-protect devices; providing pirated content or links to pirated content files;
  • Is restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);
  • Is pornographic material of any kind;
  • Is aimed at exploiting people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18;
  • Instructs about illegal activities such as making or buying illegal weapons;
  • Violating someone's privacy; providing or creating computer viruses;
  • Solicits passwords, personal identifying information for commercial or unlawful purposes from other users;
  • Engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, pyramid schemes, etc.


Privacy
Upon site and/or boutique registration, you will be required to provide us with your name, e-mail address, mailing address, zip code, country, member name and password.

We believe that our users' privacy is important. Please review our privacy policy. If you are 13 or under you should not post information about yourself on the site, submit user content, or otherwise use the site and/or boutique without the permission and supervision of a parent or guardian.


Credit Cards
We take your privacy seriously. We provide your credit-card number, billing and shipping information to participating merchants from whom you buy goods or services. The merchants are solely responsible for how they use that information and any other information they independently acquire from you or about you. Otherwise, we do not share your credit-card information with anyone.


Prices
All prices displayed on the site and/or boutique are in U.S. dollars. We may restrict delivery to addresses within the United States and Canada. We will add shipping and handling fees and applicable sales/use tax.

Specifications, offered services, prices, inventory and availability are subject to change without notice without incurring any obligation to you. We reserve the right to limit sales, including also the right to refuse sales to re-sellers. We are not responsible for typographical or photographic errors on the site.

Products displayed on this site are available while supplies last. Descriptions of, or references to, products or services on the site and/or boutique do not imply endorsement of that product or service, or constitute a warranty, by us.


Violation Of The Terms
You understand and agree that in our sole discretion, and without prior notice, exoticdogs.com may terminate your access to the site, and remove any unauthorized user content, if we believe that the user content you provided has violated or is inconsistent with the terms and conditions or with the intention behind them, or that you have violated our rights or those of another user or the law. Exoticdogs.com may release user information about you if required by law or subpoena, or if the release of such information is necessary or appropriate to address an unlawful or harmful activity.


U.S. Export Controls
The software of this site and/or boutique is further subject to United States export controls. No software from this site and/or boutique may be downloaded, uploaded or otherwise exported or re-exported (i) into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria, or any other country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. By downloading, uploading or using our software in any way, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.


Disclaimer And Limitation Of Liability As To Products And Services
Exoticdogs.com does not promise that the site and/or boutique will be free of errors, uninterrupted, and that specific results will be provided from use of the site and/or boutique content, search or link. The content of the site and/or boutique are delivered on an "as-is" and "as-available" basis. We cannot ensure that files you download from the site will be free of viruses or contamination or destructive features. We disclaim all warranties, express or implied, including also any implied warranties of merchantability and fitness for a particular purpose. We will not be liable for any damages of any kind arising from the use of this site, including without limitation, direct, indirect, incidental, punitive and consequential damages.


Returns And Exchanges
We want you to be completely satisfied with your exoticdogs.com purchase. If, for any reason, you are not entirely pleased with a product you purchased on the site and/or the boutique, simply contact us within 48 hours of receipt for exchange or a full refund of the purchase price. Refunds will be issued in the same method as the order was paid.

Returns/refunds may be allowed under the following conditions:

  • Concealed shortage of chosen item/service
  • Damaged merchandise
  • Receiving the wrong merchandise/service

Products that are priced as closeouts, markdowns, shop worn, or purchased as special order will not be approved for return under any circumstance. Also, out-of-date, infested or damaged/destroyed products/services are not returnable or exchangeable. Products/services to be returned or exchanged must have been purchased within 30 days and be within 6 months of the expiration date.

To return or exchange a product/service, e-mail us at mail@exoticdogs.com with the following information:

  • Reason for return or credit
  • Invoice number and date
  • Item number and price
a minimum of 48 hours after your delivery date.

Upon receipt of returned/exchanged into our warehouse, product/service will be inspected for any discrepancies and /or incorrect information. We will not accept the following:

  • Expired merchandise/service
  • Infested product
  • Damaged/destroyed product/service
  • Shop worn, price tags or price marks
  • Doesn't meet manufacturer warranty guidelines
  • Incorrect item description
Please be careful with your return! Products that are disallowed will be destroyed.

After 30 days, all returns, replacements, service, and support must be handled directly between you and the manufacturer. Many products are packaged with the manufacturer's warranty and service information detailing specific terms and conditions. Manufacturers' warranties may vary from product to product.


Disputes
This Agreement and Your use of the boutique or EXOTICDOGS.COM site in general shall be subject to the laws of the State of New Jersey applicable to contracts made and to be wholly performed therein. All claims, disputes or disagreements which may arise out of the interruption, performance or breach of this Agreement shall be submitted exclusively to the jurisdiction of the state courts located in New Jersey; except that EXOTICDOGS.COM may institute a suit or action for a provisional remedy such as an injunction in any court having jurisdiction in any country in the world. If EXOTICDOGS.COM is sued or joined in any other court or forum (including an arbitration proceeding) in respect of any matter which may give rise to a claim by EXOTICDOGS.COM hereunder, You consent to the jurisdiction of such court or forum over any such claim which may be asserted by EXOTICDOGS.COM.


Contact Us
If you have any questions or comments about these terms and conditions or want to contact us for any reason, feel free to do so by e-mailing us at webmaster@exoticdogs.com.


Shipping and Handling Information
All Exoticdogs.com orders are shipped via USPS (United States Postal Service) within 1-5 business days. Orders ship via USPS Ground, except P.O.Boxes overseas destination.

Shipping Address
Please ensure that you provide us with a valid shipping address, in order to prevent your orders from being lost or returned. Once your order has gone through we will email you a notification with the list of items you have purchased along with the order number for the goods.

Shipping Methods
All orders shipped within the Continental United States will be shipped via Federal Express (FDX) United Parcel Service Ground (UPS) and United States Post Office (USPS).

Basic Shipping Rates
Basic rates are calculated per shipment address. Priority Mail shipping charges applies only to ground shipments within 48 continental U.S. states and APO/FPO addresses. Orders are shipped by USPS which will deliver Monday-Saturday.

For shipments to Canada, Alaska, Hawaii, Virgin Islands, Puerto Rico and Guam there will be an additional charge added to the standard shipping cost. All orders to Canada are shipped via USPS Canadian. Orders to Alaska, Hawaii and Virgin Islands are shipped parcel post, with the average shipping times of 4-6 weeks.

Drop Shipping
Some items on the shopping cart will be drop shipped straight from the manufacturer's warehouse.

Calculating Shipping Cost
You will need to enter your zip code in the designated area within the shopping cart, as the shipping rates vary depending on the weight and area of destination. Once you provide your zip code the system will automatically calculate the total shipping weight costs.


International Orders
International orders are dealt with and processed over the telephone or by e-mail, Please call 1-888-Dog-Dogs (1-888-364-3647) or e-mail to place your order, shipping rates are calculated depending on your location.

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If you'd like to speak directly to one of our Exoticdogs representative, call us toll free at 1-888-DOG-DOGS.
Our representatives are available by phone Monday through Friday, from 9 AM to 5 PM Eastern Time.

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